Job Description
Description :
Experience: 0-5 year
Salary: Negotiable
Industry: IT
Location: Vaishali, Ghaziabad
Roles and Responsibility:
- Day-to-day support for production environment - handling system issues and monitoring applications.
- Maintain and monitor all server side software to ensure system is working properly.
- Provide end-user support for existing applications.
- Develop client specific scripts and scripts to streamline operational tasks
- Administer and resolve applications issues, provide updates and perform root cause analysis.
- Troubleshooting performance issues related to applications and database.
- Ability to analyze abstract problems and provide solutions
- Co-ordination with Network team to resolve the queries related to link Problems.
Required Skills:-
- Candidate must have fluent in English, only male candidate.
- Handling customer queries over phones and emails.
- Ensuring resolution & response within stipulated time through constant coordination with development team.
- candidate must have IT background with good technical skill
- Ability to understand and grasp software products
- Should have good experience in Application Support.
- Day-to-day support for production environment - handling system issues and monitoring applications
- Maintain and monitor all server side software to ensure system is working properly.
- Provide end-user support for existing applications.
- Co-ordination with Network team to resolve the queries related to link Problems.
- Flexibility - responsibilities may require occasional evening and weekend work
Keyskills : good experience , fluent in English
Industry : IT-Software / Software Services
Functional Area : IT Software - Application Programming, Maintenance
Salary (INR) : 2,00,000 - 5,00,000 PA.
Employment Type : Permanent/Full Time Job
No Of Vacancies : 4
Desired Candidate Profile
Qualification : Graduation / Diploma
Course :B.Tech / B.E
Specialization : Computer Science
Candidate Description :
Position: Application support
Experience: 0-5 year
Salary: Negotiable
Industry: IT
Location: Vaishali, Ghaziabad
Roles and Responsibility:
- Day-to-day support for production environment - handling system issues and monitoring applications.
- Maintain and monitor all server side software to ensure system is working properly.
- Provide end-user support for existing applications.
- Develop client specific scripts and scripts to streamline operational tasks
- Administer and resolve applications issues, provide updates and perform root cause analysis.
- Troubleshooting performance issues related to applications and database.
- Ability to analyze abstract problems and provide solutions
- Co-ordination with Network team to resolve the queries related to link Problems.
Required Skills:-
- Candidate must have fluent in English, only male candidate.
- Handling customer queries over phones and emails.
- Ensuring resolution & response within stipulated time through constant coordination with development team.
- candidate must have IT background with good technical skill
- Ability to understand and grasp software products
- Should have good experience in Application Support.
- Day-to-day support for production environment - handling system issues and monitoring applications
- Maintain and monitor all server side software to ensure system is working properly.
- Provide end-user support for existing applications.
- Co-ordination with Network team to resolve the queries related to link Problems.
- Flexibility - responsibilities may require occasional evening and weekend work