Jobs Description

Posted Date:2020-07-12 02:06:13

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Posted By
Acme Services

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Designation
Customer Service Executive

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Experience
1 to 3 Year

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Salary (INR)
1,10,000 - 2,15,000 PA.

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Key Skills
sales, selling, customer service, documentation, outbound sales,

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Location
Ahmedabad,Mumbai

Job Description


Description :

Duties & Responsibilities:
? Make about 250 outbound calls per day to potential customers
? Share information about our products and services by following sales scripts
? Answering potential customer questions and follow-up call questions
? Strategic approach to retention & customer service
? Sell / Upsell products and place customer orders/requests in the system
? Closing sales and leading customer through the purchasing process
? Follow up with customer calls for collections where necessary
? Answer incoming calls and respond to customer emails
? Identify problem statement & escalate issues to the Manager as appropriate
? Document call information according to standard operating procedures
? Record calls through a computerized system
? Perform customized targeted sales strategies
? Meet required targets for assigned leads / Database, active and inactive calls
? Manage Leads and Maintain a Healthy Conversion Rate
 

Keyskills : sales, selling, customer service, documentation, outbound sales

Industry : Internet / Ecommerce

Functional Area : Sales, Retail, Business Development

Salary (INR) : 1,10,000 - 2,15,000 PA.

Employment Type : Full Time Job,Permanent Job

No Of Vacancies : 30


Desired Candidate Profile


Qualification : Graduation / Diploma

Course :Any Graduation

Specialization : Any Specialization

Candidate Description :

Industry : Ecommerce
Salary Range : 15K In Hand
Experience : Min 1 Year in Outbound Sales