Jobs Description

Posted Date:2020-01-06 01:53:11

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Posted By
Card Expertise India Pvt. Ltd.

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Designation
Customer Support Officer

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Experience
0 to 2 Year

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Salary (INR)
1,10,000 - 4,35,000 PA.

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Key Skills
Call Center , Customer Support Officer , Customer Service Associate,

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Location
Noida

Job Description


Description :

 Job Role :

Relationship Officer

# of positions:

250

Contact Person

Ritesh Goyal  -  8512022481

Job Location

Noida

Function:

Sales

Designation:

Officer

Preference

Immediate Joiner.

Reports to:

Team Leader

Role purpose:

   

Role  accountabilities and tasks:

  1. Fluent English & Hindi Speaking
  2. Selling financial products (Credit card & Loan ) on phone
  3. Fully responsible for meeting and exceeding targets as assigned periodically
  4. Reaching productivity that meets job standards, while working with speed and accuracy
  5. Flexible, able to shift priorities to accommodate changing demands.
  6. Ensure no losses or errors occurred while assisting customers
  7. Work towards ensuring zero cases of mis-selling / fraud in the processes
  8. Responding in a timely and effective manner to all internal communication.
  9. Adheres to and supports company policies and practices.

Competencies required

  1. Good English and Smart worker, should be efficient in converting customer interest into sales
  2. Good selling and negotiations skills.

Qualifications

Under Graduate/ Graduate/ Post Graduate

Experience

Experience of 0-2 years in a particular company on a stretch.

Preferred industry/ organizations*

Open to hiring from any service industry

Comp  Range*

1,10,000/Year to Above /Year + Incentive.

Keyskills : Call Center , Customer Support Officer , Customer Service Associate

Industry : BPO / Call Centre / ITES

Functional Area : Sales, Retail, Business Development

Salary (INR) : 1,10,000 - 4,35,000 PA.

Employment Type : Permanent/Full Time Job

No Of Vacancies : 200


Desired Candidate Profile


Qualification : Graduation / Diploma

Course :B.A,B.B.A,B.Com

Specialization : Arts & Humanities,Economics,English,Hindi

Candidate Description :

Fluent English & Hindi Speaking Selling financial products (Credit card & Loan ) on phone Fully responsible for meeting and exceeding targets as assigned periodically Reaching productivity that meets job standards, while working with speed and accuracy Flexible, able to shift priorities to accommodate changing demands. Ensure no losses or errors occurred while assisting customers Work towards ensuring zero cases of mis-selling / fraud in the processes Responding in a timely and effective manner to all internal communication.