Jobs Description

Posted Date:2020-07-12 02:57:19

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Posted By
Vidal Health TPA Private Limited

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Designation
Call Center Executive

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Experience
1 to 4 Year

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Salary (INR)
1,15,000 - 3,20,000 PA.

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Key Skills
call center executive, inbound call, good communication skill,

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Location
Bangalore

Job Description


Description :

Job Description
Greetings from Vidal Health TPA Pvt Ltd we are Hiring for Call Centre executives: Job Role: Handling inbound calls related to policies. Follow up with internal team for Pre-Auth cases. Convincing customer related to claims. Provide claim & Pre-Auth status to customers and hospitals. Update daily tracker to escalation team. Guide the customers about claim procedure and Pre-Auth procedure. Providing information related to corporate & individual policies. Criteria: Any Graduate or under Graduate.
Fresher or Experience
Flexible to work in shift Day shift for FEMALE. Rotational shift for MALE Salary 

Timings:
                Male – Rotational shift(Day, Mid and Night Shift) 6 days working 1 week off (Rotational shift and rotational week off) reporting manager only scheduling every week shift they are intimating to candidates through WhatsApp or Mail
                Female – only day shift no night shift (6 days working 1  week off) rotational week off (7am to 3pm, 8am to 4pm, 9am to 5pm, 10am to 6pm and 11am to 7pm shifts for female) reporting manager only scheduling every week shift they are intimating to candidates through WhatsApp or Mail

Keyskills : call center executive, inbound call, good communication skill

Industry : Banking / Financial Services / Broking,Insurance

Functional Area : Sales, Retail, Business Development

Salary (INR) : 1,15,000 - 3,20,000 PA.

Employment Type : Full Time Job,Permanent Job

No Of Vacancies : 5


Desired Candidate Profile


Qualification : Graduation / Diploma,Graduation / Diploma

Course :M.Com,MS/M.Sc(Science),MBA/PGDM,MCA

Specialization : Marketing

Candidate Description :

Education Qualification:
Below Graduates and Graduates
For Post-Graduation candidates(MBA, M.Com, M.Tech, MS, etc….) also we are taking if they are ready to work at least one year from DOJ, they need to work at least for minimum 1 year if they left between one year  from DOJ without informing us, from the organization side we are sending legal notice to their home and organization will take care of those candidates legal action.