Answering Calls Professionally to provide information about products and services , take / cancle orders , or obtain details of complaints
Keeping records of customer interactions and transactions , recording details of inquiries , complaints and comments as well as actions taken , process orders , forms and applications .
Following up to insure that appropriate actions were taken on customers requests
Refer unresolved customer grievances or special requests to designated departments for further investigation
Keyskills : customer care
Industry : IT-Software / Software Services
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Salary (INR) : 1,00,000 - 1,00,000 PA.
Employment Type : Full Time Job,Permanent Job
No Of Vacancies : 1
Desired Candidate Profile
Qualification : Graduation / Diploma
Course :Any Graduation
Specialization : Any Specialization
Candidate Description :
Candidate Must Have Good Communication Skills