Executive-Counselling/Outbound Sales

Job Description

Desired Traits – Excellent Communication Skills

The responsibilities would primarily include the Outbound, Inbound & Online Chat processes.

  • Outbound process : Upsell & cross-sell various Management, IT & Finance related courses.
  • Inbound process : Attend to the Sales & Services calls received on the Customer Care numbers.
  • Online Chat Process : Be available to address any query coming through online Chat mode.
  • Responsible for converting Telephonic Enquiries into admissions.
  • Responsible for achieving business targets through effective counselling, as per timelines.
  • Regularly follow up for lead generations through Tele-calling.
  • Counselling & Career guidance on the company offerings seminars, workshops and in-house.
  • events